Policies

Privacy Policy

Donkey & Goat has created this privacy statement in order to demonstrate our firm commitment to your privacy. At Donkey & Goat we promise not to sell, give, lend or otherwise distribute your personal information to any other company or association that is not part of the storing, processing or shipping of your wine order.

Personal Information and Data Gathering

From time to time, Donkey & Goat will contact our registered users who have opted in to be e-mailed and/or mailed with promotional information that we feel would be applicable to and desired by that user. At any time a user wishes to opt-out of these e-mails, they may do so by contacting unsubscribe@donkeyandgoat.com. Once opted-out, the user will not receive any further communication from us, aside from any system messages that are necessary to that user in specific transactions, such as e-commerce order summaries.

Purchasing Wines

Wines may be sold and delivered only to a person who is 21 years of age or older.  By placing an order, you represent that: (1) you are 21 years of age or older; and (2) the person to whom any wine will be delivered is 21 years old of age or older.

Returns and Exchanges

Please contact customer service at (510) 868-9174 with return or exchange inquiries.